Jill’s outlook on employee engagement is radically different.  Although HR “owns” engagement in most organizations, she believes they are being set-up to fail because they don’t own the people who have the greatest impact on culture change – frontline managers.  The solution? Traditional approaches must be thrown out and replaced with a new and innovative approach. Jill Christensen, author of the best-selling book, If Not You, Who? Cracking the Code of Employee Disengagement, has uncovered a proven four-step strategy to turn disengaged employees into a unified high-performing team, resulting in increased profits, customer satisfaction, productivity, and retention.

What you will learn from Jill’s presentation?