In this talk, we’ll examine the keys to building and maintaining a successful employee referral program. When implemented correctly, a referral program can be your most powerful recruiting engine, however many factors can influence the outcome.

We’ll specifically examine the connection between your overall employee satisfaction and referral rates, the importance of clearly defined program rules and service level agreements, the need for transparency in the process and the challenges of developing a fair reward structure, especially in an international environment.

We’ll take you through the evolution of Red Hat’s referral program, from our early days as an edgy startup to our current status as a global enterprise leader. We’ll share with you what worked as well as what didn’t. We’ll offer you guidance on how you either can set up a new program, or revise your current one, and immediately benefit from the lessons we’ve learned over the past 20 years.

Tyler Golden